If you select "Platinum Service in home assembly" as your shipping method, the delivery men will have tools and they will assemble the treadmill for you, the delivery men do not assemble the treadmill when doing the normal Gold Service in-home delivery. When completing the checkout to make your payment online, you can select "Platinum Service in home assembly" as your shipping method by clicking on the down arrow next to the shipping and handling price. If the Platinum Service is selected, the Platinum Service shipping option will be shown on your invoice. Now you pay nothing extra for this service on this treadmill.