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Shipping & Returns

on orders within the continental 48 United States. Alaska, Hawaii and Canada customers must contact us for a shipping quote.

3 Delivery Options  

  • Free Home Delivery!  Delivered up to your home (not in-home). This is the fastest shipping method we have. Average delivery time after the order date is approximately 1-2 weeks, it could be sooner or a little longer depending on location and delivery scheduling, please allow 2 weeks for shipping and delivery. We recommend the free delivery to save yourself some money and it's best to get some help from family or friends to move the treadmill and do the easy assembly. This delivery is made by a freight shipping company and one delivery driver and it can not be taken up or down any stairs to get to your door. Customer is responsible for moving the treadmill into the home, to your room of choice and completing the assembly (the treadmill comes mostly assembled and requires only a few easy steps to complete, with instructions). We will email you tracking information as soon as it's available and they will call you to schedule the delivery.

  • Assembly Service option. After your treadmill is delivered, techs will come to your location to assemble your treadmill. Click here to read about this option. If you would like this service, please Add to Cart before completing your online checkout.

  • White Glove Delivery and Assembly Service option. Techs will deliver the treadmill to your location and do the assembly for you. Click here to read about this option. If you would like this service, please Add to Cart before completing your online checkout.

All customers - Your shipping and tracking information (including the tracking number and shipper) will be emailed to you as soon as it becomes available. You will see tracking results after your order has been picked up by the freight shipping company. They will call you to schedule a delivery date. Please refer to your long order confirmation email for more information, and you may reply to it if you have any questions about the shipping status or tracking information for your order, thanks. We can only ship to the credit card billing address for any orders with a Canadian billing address.

We have a 60 day 100% Money Back, Risk Free Guarantee

Thank you for your interest in our products. Because we have valued our customer's satisfaction for the past 11 years, we offer the most liberal Risk-free 100% Money-back Guarantee on the internet! Once you experience the first five minutes on ANY of our new products in the convenience and privacy of your own home, you will know exactly why so many Consumer Magazines have selected our products as "BEST BUY" Award Winners year after year! But please try out your new fitness equipment over the first two months and here's our Guarantee: "If you don't feel it is the Very BEST fitness equipment you have ever experienced in your entire life, that's including the most expensive equipment in the Health Clubs selling for up to $5,000 per machine, or if you don't feel you received the most incredible bargain on your new equipment, or most importantly, if you do not look in the mirror or step on the scale and see noticeable improvements in the way that you look and feel, then please Contact us to request a return within 60 days after receiving your product and we will issue you a FULL refund of the total price paid AND we will even pay the return shipping cost to return the product when the return is authorized, AND we will EVEN make the arrangements to have the shipping company pickup the product at your home and ship back the product for you!  AND UNLIKE most other internet fitness companies, THERE WILL BE NO RESTOCKING FEE WHATSOEVER!!! That's how sure we are that your new Fitness Equipment will genuinely "exceed" your expectations! To qualify for this generous return offer, customer must receive product and test it in-home for 30 days, and request the return within the first 60 days of receipt of merchandise if you are not satisfied with the product. Please see our Policies page for other order cancellation/return/refund policies, thank you.

Unlike all other fitness equipment companies, with our "no-delay" refund policy we will not make you wait weeks before your refund is processed like all other companies who will not process your refund to your card until after the equipment is received back to their location which could be weeks after you make the return request, they could also further delay processing of your refund even after the machine is received back to their location. We will not make you wait long to receive your refund, your refund would be credited to your card or mailed to you when your return is picked up by the shipper, which is normally soon after you request to have the equipment returned, and the product would be picked up as soon as possible. Our money back guarantee and "no-delay" refund policy shows you how extremely confident we are that your new equipment will genuinely "exceed" your expectations!!

Many interested buyers may think that our prices and deals sound like they are "too good to be true" because our prices have been reduced as much as possible and therefore all the great High Quality fitness products have very low selling prices, this comment has been made and asked about so many times. If you are thinking this same way, Please view our Customer Reviews on our website and Feedbacks on eBay to see what our Happy customers have to say about their purchases, the products and our customer service. Our deals and offers really are The Best and true!!


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